My Red Hat Enterprise Linux 3 (or 4) system had a kernel panic, an oops message, or is freezing for no apparent reason. How can I find out what is causing this?

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Resolving a kernel panic or a kernel oops is not a simple task. First off, in order for Red Hat to understand the cause of this, the panic or oops message in its entirety should be available. Below is a "Profiling" document that contains the information that Red Hat requires in order to best troubleshoot a kernel panic or kernel oops related to a system crash.

It is recommended that the...

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