Portal Case Management Outage: January 13, 2016 (RESOLVED)
Red Hat's Case Management system experienced network problems on 13 January 2016 between 19:27 UTC and 20:28 UTC. During that time, you might have experienced issues with the Customer Portal Case Management interface.
This issue has since been resolved.
If you need immediate assistance, please visit https://access.redhat.com/support/contact/technicalSupport to find contact information for your region.