Case Management Maintenance Outage: January 17, 2016
The Case Management areas of the Red Hat Customer Portal will be offline for maintenance on Sunday, January 17th (est. 55 minutes). We will continue to deliver and support critical business functions during this outage.
During the planned outage window, users will not be able to perform any case-related actions, including creating new support cases and updating existing support cases. Other areas of the Customer Portal, including the Knowledgebase and product documentation, will continue to be available.
If you have questions about this outage, please contact a regional Customer Service representative. For technical assistance during the outage, please contact Technical Support.
| Outage Start | Outage End | Estimated Duration |
|---|---|---|
| Sunday January 17th, 04:00 AM EST ([1]) | Sunday January 17th, 4:55 AM EST ([1]) | 55 minutes |
[1] WHAT IS THE UTC TIME?
- From November 2, 2015 to March 7, 2016, EST (Eastern Standard Time) is UTC -500.
- From March 8, 2016 to October 31, 2016, EDT (Eastern Daylight Time) is UTC -400.
